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Snapchat Admits they are Sorry in Blog Post

Snapchat admits they are sorry, finally! After millions of users experienced a whirlwind of headaches and concern after their names and phone numbers were exposed unexpectedly, Snapchat finally has released an apologetic statement regarding the snafu.

Snapchat admits they are sorry

Image courtesy of Wikimedia

In a blog post on Thursday, Snapchat stated it was “sorry for any problems this issue may have caused.”  The team also showed a couple of changed to its “Find Friends” feature that will better protect the phone numbers of Snapchat users.In a new update available to Android and IOS versions, users are given the option not to link their phone number with their usernames. It also requires new users to verify their phone number before they can access the Find Friends feature per CNET. Snapchat also promised further improvements to the chat service to eliminate abuse.

Snapchat users and critics have been egging on the company to apologize after the usernames and phone numbers of over half their members were posted by someone on the internet, available for anyone searching the web to see. Concerns were then raised not over just the vulnerability that was caused by this breach of privacy but also over Snapchat’s awareness of the issue at hand. A few days before, the company admitted that a potential vulnerability would allow “a possible attack by which one could compile a database of Snapchat usernames and phone numbers.”

Snapchat admits they are sorry in the full message below by the team:

Find Friends Improvements

This morning we released a Snapchat update for Android and iOS that improves Find Friends functionality and allows Snapchatters to opt-out of linking their phone number with their username. This option is available in Settings > Mobile #.

This update also requires new Snapchatters to verify their phone number before using the Find Friends service.

Our team continues to make improvements to the Snapchat service to prevent future attempts to abuse our API. We are sorry for any problems this issue may have caused you and we really appreciate your patience and support.

Love,

Team Snapchat

About Chelsea Alves

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