Infamous for the website delays of Healthcare.gov, Montreal-based CGI was awarded a $10 Million contract by exiting New York City Mayor Michael Bloomberg to update and maintain his 311 Non-Emergency call centers, which he believes to be one of his lasting legacy as 3-term mayor.
CGI had been hired by the Federal Government to create the new “Obamacare” website after President Barak Obama signed the healthcare law in effect last year. It made headlines as the website went online and then shortly failed, leaving millions without access to healthcare options now required by the new law and an new scandal to President Obama’s already controversial law.
The Federal Government did not renew it’s contract with the company and has sought other web companies to fix and maintain their healthcare site.
Many critics of CGI says that the company does not have the necessary experience to handle the 311 call centers and have been vocal about the contract with Department of Information and Telecommunications, CGI battles back that they were selected through “fair” competition.
The new contract with CGI will cause taxpayers over $10 million initially as well as several million over the next few years, perhaps former Mayor Bloomberg’s final legacy to the city as new Mayor Bill de Basio takes the city’s reins.