Capital One may be stopping by your home if you are a customer. According to their new agreement, the credit card company holds the right to contact their customers in any manner they choose, including a personal visit to your place of residence or business.
According to an article written by the L.A. Times, Capital One now reserves the right to pop by their customers’ homes for a visit. This recent revelation has consumers baffled as it seems unnecessary to have a credit card company be so personally involved with their customers.
The new addition to the contract was sent to customers last week and informed them that the company will contact the their clients in any manner they choose. Their ways of contact include calls, emails, texts, faxes and now “personal visits.” Moreover, the company also included that these unannounced visits can occur at the customer’s place of business or home.
While many feel that this is a violation of their 4th Amendment rights, which guards against unwarranted searches, the law mainly pertains to law enforcement. Unfortunately, Capital One may reserve the right to visit their customers’ homes without any court order or legal standing. However, laws against harassment are present and may ween the interest of the credit card company to push home visitations.
What is even more unsettling about Capital One’s policy update is that they also informed their clients on how they can misrepresent themselves:
“We may contact you in any manner we choose…We may modify or suppress caller ID and similar services and identify ourselves on these services in any manner we choose.”
Many Capital One customers have been calling the corporation to complain about their updated agreement. Capital One has not made any public statements at this time in regards to their recent changes.
Why Is Capital One Visiting Your Home? Credit Card Company Makes Personal Visits.